Spa Etiquette

Promoting your comfort and relaxation is our goal.

shhh1Children, Cell Phones, Noise Level.

Our Spa area is located downstairs. In order to promote a relaxing environment, we are not able to accommodate children. If children must come with a parent, we ask that they remain seated in the lobby area only. Children are not allowed in the downstairs spa area. We do not have staff to watch them. The environment is designed to be relaxing, peaceful and quiet. Please turn off or silence your cell phone upon entering. Remember to use a soft voice when speaking. We call it using your “spa voice”, approximately the same level you would use if you were in a library.

cellphoneChanging Clothes at the Spa

It is customary to completely disrobe during most spa services, like massages or facials. Changing out of your street clothes into a robe and a pair of slippers will help you to relax while enjoying your spa day. The main idea is to be as comfortable as possible. If you would prefer to leave any clothing on, you are certainly free to do so.

robeslippersSpa Communication Etiquette

During your session, make sure to communicate with your therapist to let them know how you are feeling. While you do not need to make conversation, giving periodic feedback will allow them to adjust their services to your preference. Remember that the staff genuinely wants you to enjoy your visit. Let them know if anything can be done to make you more comfortable.

tipping1Tipping Etiquette

Showing appreciation or gratitude to your therapist in the form of a tip is very important, both financially and emotionally. This is typically done at the very end of your visit, while checking out at the front desk. Customarily, an appropriate tip is between 15% and 20% of each service’s regular price. 18% gratuity is added on for groups of three or more.


Knowing these tips on spa etiquette will make for a more fulfilling and enjoyable spa experience.